Legal
Privacy Policy
Last updated: 29 September 2026
This policy explains how TEAM9 (“we”, “us”) collects and uses personal data when you visit team9.in or contact us. We handle personal data in line with India's Digital Personal Data Protection Act, 2023.
What we collect
- Details you send through our enquiry form: name, phone number, and optionally email, city, the service you are interested in and information about your property.
- Messages and contact details you share with us on WhatsApp, phone, Instagram or Facebook.
- Property documents, plans or photographs you choose to share for a consultation.
How we use it
- To respond to your enquiry and arrange a consultation.
- To carry out the consultation you request and share our recommendations.
- To keep records of our work with you.
We do not sell your personal data, and we do not use it for purposes unrelated to your enquiry without your consent.
Sharing
We share personal data only with service providers who help us operate — for example our website host, email or messaging services — and only as needed to provide our services, or where required by law.
Cookies and third parties
This website does not set advertising or analytics cookies. It loads web fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. Links to WhatsApp, Instagram and Facebook are governed by those services' own privacy policies.
How long we keep it
We keep enquiry and consultation records only as long as needed for the purposes above, or as required by law, and then delete them.
Your rights
You may ask to access, correct or erase your personal data, withdraw consent, or raise a grievance about how we handle it. To do so, contact us on WhatsApp at +91 75671 91555.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.